Key Responsibilities

•    Support the implementation of SACCO marketing strategies, member recruitment drives, and brand awareness campaigns.
•    Support front office/member services to ensure seamless customer experience.
•    Assist in organizing promotional events, member outreach programs, and product activations.
•    Collect and analyze feedback from members to support product development and service improvement.
•    Develop marketing materials and coordinate with suppliers and vendors as needed.
•    Contribute to the management of the SACCO’s digital platforms (social media, website, etc.).
•    Actively research potential clients and pursue new business relationships;
•    Promote and sell SACCO products and services;
•    Identify, qualify and secure business opportunities by cultivating and maintaining mutually beneficial business relationships with current and potential clients;
•    Maintain existing business relationships through continuous client follow-up, responding to member inquiries and resolving problems on their behalf;
•    Helping in identifying and locating areas of sales opportunities in the market;
•    Building contacts with clients;
•    Handling Customer complaints 
•    Collecting and analyzing customer feedback
•    Perform any other duties as may be assigned as from time to time.

https://shorturl.at/8S6lQ

Minimum Qualifications and Requirements

•    At least 2 years of proven experience as a Customer Relationship Assistant or similar role in a financial institution.
•    A Diploma in Marketing, Cooperative Management, Business Administration, or a related field is required.
•    A Degree in any of the above disciplines will be an added advantage.
•    Must be computer literate, with good knowledge of MS Office and digital communication tools.
•    Strong interpersonal, communication, and organizational skills.
•    Ability to work independently with minimal supervision and high levels of integrity.

We wish you the very best during the application and CV
screening process. Please make sure to fill out the application forms:

https://shorturl.at/8S6lQ

Kindly send a copy of your CV to hr.temp@kuscco.com.
Only the shortlisted candidates will be contact