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SACCO

HR CONSULTANCY

OUR PRODUCTS & SERVICES HR CONSULTANCY SALES & MARKETING
1. Recruitment of proffessional staff for SACCOs 1. Development and/review of
RESEARCH & SURVEY STUDIES 2. Job evaluations marketing plans
3. Corporate re-structuring 2. Product development & packaging
We provide advisory and conduct custom- 4. Employee & customer satisfaction surveys 3. Development of sales & marketing
made research and Survey Studies among 5. Staff salary and board remuneration surveys materials for SACCOs
others in the following areas: 6. Corporate team building 4. Customer needs analysis

1. Market and customer behaviour 7. Labour and industrial relations 5. Market surveys
2. Market size and market share
3. Pricing and cost modeling POLICY DEVELOPMENT &/REVIEWS OTHER AREAS OF RESEARCH &
4. Baseline and comprehensive surveys
1. Credit policy CONSULTANCY
STRATEGIC & BUSINESS PLANNING
1. Develop and/or review strategic plans 2. Human resource policy In conjunction with other experts and
2. Develop and/or review business plans 3. Finance and accounting policy partners where appropriate, KUSCCO R&C
4. Investment policy also provides a wide range of Research
FEASIBILITY STUDIES 5. Savings policy and consultancy services in other areas
1. Feasibility studies for opening new 6. Marketing policy including but not limited to:
FOSA branches 7. Procurement and disposal policy
2. Feasibility studies for introducing new 8. Risk management policy 1. ISO certification and quality
products 9. Dividend policy management systems for SACCOs
10. Liquidity and asset management policy
RE-BRANDING 11. Disaster recovery and business continuity policy 2. Tailor made research and survey
1. Corporate re-branding for SACCOs 12. Information preservation policy studies in all areas of SACCO
2. Personal re-branding for staff and 13. Corporate social responsibility policy operations
board members 14. Elections policy
15. Information technology and communication 3. Tax advisory consultancy services
REGULATIONS & PRUDENTIAL STANDARDS 4. Responding to specific rfps and
1. Advisory services on prudential policy
standards required by SASRA eois by SACCOs and non-SACCO
2. Fulfilling SASRA requirements for
FOSA licensing/ re-licencing corporate clients.

CORPORATE GOVERNANCE CONSULTANCY 16. Internal audit policy
1. Conduct board evaluations for
directors 17. Training policy
2. Governance and leadership training
for directors 18. Micro- Credit policy Contact us on

The Research & Consultancy Department, KUSCCO Ltd.

OPERATIONAL MANUALS KUSCCO Centre, Kilimanjaro Avenue, Upper Hill, Nairobi
1. FOSA operations manual P. O. Box 28403 – 00200, Nairobi Kenya;
2. Human Resource manual
Tel: +254 20 272 0365| +254 20 273 0191| +254 20 272
2927 Ext. 121 or 102.

SERVICE CHARTERS E-mail: research-and-consultancy@kuscco.com;
3. Board charter recruitment@kuscco.com;

Website: (http://www.kuscco.com/index.php/our-

4. Customer service charter products/training/research-and-consultancy).

THE RESEARCH AND CONSULTANCY TEAM

CS. SAMSON KIBII Mr. ELIJAH OTIENO ALOO Ms. JACQUELINE MTONGOLO Mr. ERIC OWUOR OKINDA Ms. SALMA SHAHER
Manager/Research & Deputy Manager/Research & Senior Research & Consultancy Senior Research & Consultancy Research & Consultancy Officer
Consultancy Department
+254 (0) 780 529599 Consultancy Officer Officer +254 (0) 711 999234
+254 (0) 722 529599 +254 (0) 721 605 718 +254 (0) 780 664 644 +254 (0) 720 974 909 salmash@kuscco.com
+ 254 (0) 20 72 03 43 +254 (0) 734 990 060 jmtongolo@kuscco.com ericokinda@kuscco.com
samson@kuscco.com
aloo@kuscco.com