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SACCO INDUSTRY WATCH

MENTOR SACCO ESTABLISHES MOBILE
BANKING PAYMENT ‘QUICK CASH’

By Humphrey Ng’ang’a

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Millions of Kenyans are choosing to move To deliver customer satisfaction and OQNAKDLRQ@SGDQSG@MRDKKHMF?M@MBH@K
more and more aspects of their lives @BGHDUDKNMFSDQLOQN?S@AHKHSX,DMSNQ OQNCTBSR
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online. SACCO has put in place measures that with a number of customer-friendly
will create value to their members. It is features that enables members to
Many are using Internet to do shopping, evident that the customer-led revolution L@M@FDSGDHQ?M@MBDRHM@MD?BHDMS
keep up with friends on social media of banking is being driven by rising way.
or even book appointments on various customer expectations, their needs and
aspects. priorities, enabled by digital technology. The platform allows members to deposit
money at no charge, transfer cash to
Personal banking and bill payments are In realization of this, Mentor SACCO has various banks, apply loan and perform
no exemption. DRS@AKHRGDCSGDLNRSRHLOKH?DCLNAHKD @KLNRSNEVG@SB@MADCNMD
banking platform dubbed “Quick Cash”. through physical branch.
The popularity of online banking has The platform is inclined more to solving
grown enormously over the last two
decades.

But perhaps the seismic shift in
transactions to hand-held devices
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institutions changing tactics.

Many customers have always wanted to
achieve many things within a very short
period. Performing a transaction while on
the move, or even when on other duties
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to serve their clients round the clock.

Interested SACCO members visit the Mentor SACCO stand.
SACCO Star Magazine |29