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OPINION

SACCOs EVOLVING in the ERA of
         DIGITAL LENDING

   By Stephen Ngunjiri                                              footprints, automated credit scoring, agency networks and
                                                                    credit information sharing.
Over the last 10 years, digital lending has driven demand
            demand and expanded supply of credit to a large         Currently, mobile credit services mainly based on mobile money
            portion of borrowers arising from reduced transaction   transfer are used for loan disbursals and to manage repayments.
and information costs associated with lending.                      Using mobile channels to advance loans opens access to credit
                                                                    to a segment of the population that don’t have access to financial
Savings and Credit Cooperatives Societies (SACCOs) are              institutions but own a mobile phone.
increasingly leveraging digital technologies to keep up with
changing market trends while efficiently managing credit risks      Credit products can be easily accessed and very useful in
and other lending processes.                                        unexpected situations such as medical emergencies. These
                                                                    digital products are typically low –valued unsecured and have
Many SACCOs are now offering digital loans to their members in      short repayment periods.
compliance with rules set by the regulator. The digital lending
space has been disrupted by different loan applications,            For credit risk assessment of borrowers, to determine risk profile
challenging traditional players such as banks and SACCOs.           and amount, digital lenders analyze data from various sources.

The entry of SACCOs into this space is seen as a move to protect    These sources include mobile money transactions, airtime
their interests as well as provide a source for their members to    usage and retrieving related records from Credit Reference
get short-term loans.                                               Bureaus (CRBs).

Facilitating this, Kenya has continued to experience growth         For instance, in March 2020 Dimkes SACCO introduced a mobile
in mobile network coverage as well as internet penetration.         loan application known as M-Chipuka to gives its 26,000
Rapid technological changes in telecommunications, as well as       members a chance to instantly access loans.
reduction in prices of handsets, have greatly contributed to new
value-added services from telecoms companies.                       The move to digital lending by leveraging technology safeguards
                                                                    its markets while improving efficiency. Other SACCOs have also
These services include USSD and mobile money services. The          introduced similar products into the market.
success of mobile has hugely contributed to the growth in
digital credit. It is estimated that there are about 22 bank and    Due to the unsecured nature of digital lending, credit providers
non-bank digital credit providers in Kenya.                         tend to reduce their risk exposure by charging fees that are
                                                                    relatively higher compared to the conventional loan products
However, more financial institutions, as well as financial          with interest going as high as 43 per cent per month.
technology, continue to introduce new products related to
consumer technology.                                                As a result, there has been an increased concern regarding the
                                                                    regulation of digital lenders. As there is no real collateral digital
For the past few years, digital credit providers and financial      lenders rely on data gathering.
institutions have been providing unsecured credit leveraging
on the telecommunication services.                                  The Digital Lenders Association of Kenya (DLAK) has been
                                                                    established for self-regulation and looking at the various
Despite an initial slow start, a supportive regulatory environment  weaknesses and gaps.
has increased the uptake new digital credit services; total credit
provided by banks via mobile channels continuing to rise.           However, digital credit can help individuals and small
                                                                    enterprises to scale and manage their daily cash flow and also
Other building blocks that have hugely contributed to the           growing financial inclusion.
growth in digital lending include identity-linked digital

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