Page 21 - Ramco JO SACCOStar _Vol 50.indd
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SACCOS IN THE AGE OF DISRUPTION
Graphics by KPMG
Disruptive model for the future SACCO
Agile systems + e cient Omni channels capability
business processes across the digital self service
platforms (Mobile banking,
internet banking, Agency)
Driven innovation with Data driven decision making
a fast fail culture
Business driven digital and The Member Empowered workforce
ICT strategies.
Technology agendas Customer driven business
at Board level model
Social Media Typical Future SACCO
Banking
Advanced Alternative
Channels
Faster Member Member Interactive Customer
Onboarding Centricity experience – chat bots
Process ’
Overarching Digital Strategy
Automated Enhanced Data
Credit Security /
Appraisal (AI) Information
Protection
SACCO Star Magazine | 19
