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SACCO LEADERS CONVENTION
PARTICIPANTS VIEWS
Johnson Kigehi, Jairus Odero, Charles Kabba,
Vice-Chairman Bandari SACCO Chairman Tabasuri DT SACCO CEO, Qwetu SACCO
What is your major take away from the What is your major take away from the What is your major take away from the
convention? convention? convention?
The major thing that I have taken from There is need to enhance our uptake I have made connections that will
this convention is that unless we are on IT in our operations in the Society. ensure that when I go back to my
ready to disrupt you will be disrupted. This will ensure that members access SACCO, I can have discussions with
This means that if you are not ready to services easily at their comfort. service providers that will help us move
change with the times, then you will forward as a SACCO in technology.
find yourself alone. How is Tabasuri DT SACCO embracing
technology at present? How is Qwetu SACCO using technology
How has your SACCO embraced to serve its members?
technology in service delivery to Currently we are not very big on IT but
members? are in the process of enhancing our So far we have managed to use
uptake so that we can compete with technology. We are doing mobile
Bandari SACCO is embracing others in service provision. banking, using VISA card and also
technology in a number of areas. We using internet banking, and many of
are currently in mobile banking and Which strategies has your SACCO our strategies are also online.
are in the process of moving to other implemented or planning to
technology areas. implement to survive disruption? Which strategies has your SACCO
implemented or planning to
Which strategies has your SACCO We are considering two options; the implement to survive disruption?
implemented or planning to shared services platform with the
implement to survive disruption? SACCO Societies Regulatory Authority We want to rollout mobile loans so that
or with KUSCCO so that at all times our our customers are able to get service
We are upping up our game in making data is up to date. This will ensure that 24/7. This we want to do in such a way
sure we have competent personnel in any time a member wants to know his/ that there is no human intervention
the IT area and we are in the process her status in the Society, the answer which warrants us to be in the office
of employing an IT person in risk can be prompt. 24 hours in a day.
management. We know for sure that
unless we move with technology, we
will not be able to survive the future.
Lodwina Mudaki,
Director, IG SACCO
What is your major take away from the How is IG SACCO using technology to Which strategies has IG implemented
convention? serve its members? to survive disruption?
There was a discussion on mergers We have technology that allows us It is an issue but I am happy from the
in one of the breakaway sessions. It to serve members online. When you seminar, we have been taught quite a
focused on how SACCOs can merge want to get money, you don’t go to lot. We felt that we have been trapped
and grow. In future you may have the SACCO you can easily access in one way or the other. We have been
some SACCOs may not be able to move the services online. In terms of disrupted without knowing. We are
on their own meaning two or three communication, we can easily send going to put measures to ensure we
SACCOs may have to come together messages to our members. survive these changes.
and agree on a merger.
20 | SACCO Star Magazine

