Page 22 - Ramco JO SACCOStar _Vol 50.indd
P. 22

SACCO LEADERS CONVENTION

PARTICIPANTS VIEWS

Johnson Kigehi,                          Jairus Odero,                              Charles Kabba,
Vice-Chairman Bandari SACCO              Chairman Tabasuri DT SACCO                 CEO, Qwetu SACCO

What is your major take away from the    What is your major take away from the      What is your major take away from the
convention?                              convention?                                convention?

The major thing that I have taken from   There is need to enhance our uptake        I have made connections that will
this convention is that unless we are    on IT in our operations in the Society.    ensure that when I go back to my
ready to disrupt you will be disrupted.  This will ensure that members access       SACCO, I can have discussions with
This means that if you are not ready to  services easily at their comfort.          service providers that will help us move
change with the times, then you will                                                forward as a SACCO in technology.
find yourself alone.                     How is Tabasuri DT SACCO embracing
                                         technology at present?                     How is Qwetu SACCO using technology
How has your SACCO embraced                                                         to serve its members?
technology in service delivery to        Currently we are not very big on IT but
members?                                 are in the process of enhancing our        So far we have managed to use
                                         uptake so that we can compete with         technology. We are doing mobile
Bandari SACCO is embracing               others in service provision.               banking, using VISA card and also
technology in a number of areas. We                                                 using internet banking, and many of
are currently in mobile banking and      Which strategies has your SACCO            our strategies are also online.
are in the process of moving to other    implemented or planning to
technology areas.                        implement to survive disruption?           Which strategies has your SACCO
                                                                                    implemented or planning to
Which strategies has your SACCO          We are considering two options; the        implement to survive disruption?
implemented or planning to               shared services platform with the
implement to survive disruption?         SACCO Societies Regulatory Authority       We want to rollout mobile loans so that
                                         or with KUSCCO so that at all times our    our customers are able to get service
We are upping up our game in making      data is up to date. This will ensure that  24/7. This we want to do in such a way
sure we have competent personnel in      any time a member wants to know his/       that there is no human intervention
the IT area and we are in the process    her status in the Society, the answer      which warrants us to be in the office
of employing an IT person in risk        can be prompt.                             24 hours in a day.
management. We know for sure that
unless we move with technology, we
will not be able to survive the future.

Lodwina Mudaki,
Director, IG SACCO

What is your major take away from the    How is IG SACCO using technology to        Which strategies has IG implemented
convention?                              serve its members?                         to survive disruption?

There was a discussion on mergers        We have technology that allows us          It is an issue but I am happy from the
in one of the breakaway sessions. It     to serve members online. When you          seminar, we have been taught quite a
focused on how SACCOs can merge          want to get money, you don’t go to         lot. We felt that we have been trapped
and grow. In future you may have         the SACCO you can easily access            in one way or the other. We have been
some SACCOs may not be able to move      the services online. In terms of           disrupted without knowing. We are
on their own meaning two or three        communication, we can easily send          going to put measures to ensure we
SACCOs may have to come together         messages to our members.                   survive these changes.
and agree on a merger.

20 | SACCO Star Magazine
   17   18   19   20   21   22   23   24   25   26   27