Page 9 - Ramco JO SACCOStar _Vol 50.indd
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COVER STORY
From RECLAIMING the LOST GLORY to
the HARAMBEE SACCO WE WANT
By Dr. George Ochiri – CEO Harambee SACCO.
The year 2020 marks Harambee50thgolden will have grown its asset base
SACCO’s exponentially, this in essence
means the customers net worth
anniversary. As we mark this has grown and so will their return
on investment.
gargantuan milestone, the Society
4). ICT Advancement: Fintech is the
takes pride of the fact that though it buzzword for business in this age
and Harambee SACCO cannot
has been an eventful journey, we have afford to be left behind. We have
put in place a robust ICT team
weathered many a storm. The Society that looks at 360 degrees on how
to keep improving our business
is now stronger and better and ready systems through the deployment
of technology to meet and exceed
to conquer the future. the standards of our members and
stakeholders.
From a theme dubbed “Reclaiming the
lost Glory", in 2019, the Society has this 5). Process Mapping: For year
year embraced a new theme christened 2020 and beyond, the Society
is looking at ways of improving
“The Harambee SACCO we want!” all its processes and procedures
in line with the revised policies
Ours strategy and focus is hinged on so that our customers and all the
five thematic areas. stakeholders who deal with us on
a day to day basis can enjoy the
1). Customer Delight: We shall benefits of better, more enhanced
endeavor to meet but more and efficient systems that give
importantly to exceed the quality service at the speed of
expectations of our customers thought. SWW
and stakeholders. Our strategy is
simply to build a brand loyalty that The Harambee SACCO Board and
is resultant of the kind of service Management is certain that our
that we shall give to our clients at customer/Shareholders and other
all levels of the customer rungs. stakeholders will benefit immensely
This is the Harambee SACCO we in 2020 and beyond as we deploy the
want! five pronged strategic management
approach with both zeal and energy .
2). Capacity Enhancement: The
Society is looking at improving the The future is brighter than it has even
working capacity of our key cogs, been 50 years since we first started the
namely the Board of Directors, business of savings and credit at the
the Elected officials known as Office of the President. The Society
delegates and the staff in general. is optimistic of achieving its thematic
This is geared towards improving goal of delivering the Harambee we
all sectors of the Society is meeting want!
and exceeding the expectations of
our members and stakeholders in
general.
3). Revenue Growth: From an
asset base of Kes. 23.6 billion in
2018, the Society closed the Year
2019 with assets that stand at Kes.
29.9 billion. We are positive that
2020 and beyond. The Society
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